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Our past experience ranges among profit and not profit organizations in different countries. Below we have listed the most significant clients arranged in our two main areas: start up organizations and organizational development including crisis management consultancies.
Organizational Development
| Sunjet International | USA |
2000 |
Developed a diagnosis of the airline’s station at Newark International Airport (NWK). Established two formal programs: personnel rotation and total quality. Accomplished a 50% reduction in waiting time of planes at the gate (to 30 minutes). Created work teams that yielded a higher efficiency in all operative activities and improved customer service.
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| Coco Investments | USA |
2000/01 |
Established a new CRM system in 3 hotels; Redesigned the organizational structure, hired and trained personnel for the three business units. Also, we were monitoring and making the necessary changes during the implementation phase over half a year. |
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| AFS Prog. Interculturales | Bolivia |
2003/05 |
Defined the Strategic Plan for the following 5 years, taking into consideration the actual resources and AFS Strategic Drivers. Also, Redefined the legal structure of AFS BOL according to the new Strategic Plan and reorganized the operational structures implementing the Quality Certification process (ISO 9000). Assisted the Board in the Policy making process. Prepared and delivered several workshops on Programs Development, ISO 9000, Policy Governance, Balance Score Card, Self Development, Prosperity, etc.
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| AFS Philippines | Philippines |
2008 |
Assisted in redefining the program processes and training the staff member to develop the necessary skills to accomplish their operational goals and improve their performance. Also, assisted the Board of Trustees in defining strategic goals. Prepared and delivered several workshops on Programs and volunteer Development.
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| Guias del Pirineo SL | Spain |
2010 |
Assisted in all management processes to start up again the business activities after a major crisis. We managed to succesfully maintain the business operations while reorganizing all program processes and establishing new infraestructures. Also, assisted in setting up and developing a new information system.
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| ULTRA - Cargo SRL | Bolivia |
2011 |
| Developed a strategic and operations plan, assisted with legal corporate requirements, financial systems and management consulting. Managed to re start operational activities on a limited scope of services. Continious support trhough coaching. | ||
For past experiences on Start Up organizations click here!
